“We were entirely satisfied with Phil and Michelle’s approach and expediting of our house remodelling project. A timetabled project plan was presented to us and our architect at the offset and this was by and large followed. We were continually informed as to when and who would be on-site and the quality of trades was exemplary. Variations and unforeseen challenges were openly discussed and costs were clearly understood and agreed. These worked both ways. We felt Phil was very fair in his dealings and was prepared to go the extra mile to ensure his customers were satisfied. Payments were only requested after satisfactory sign-off of the agreed milestones – always after completion of discrete project parts. Interactions with other trades, outside the scope of his project, were also very good with a collaborative approach taken to ensure the job remained on track and to our satisfaction. The site was always left in a clean and tidy state at the end of each day. We always felt that delivering a top quality, outstanding project was as important to them as it was to us and we are delighted with the finished job and would have no hesitation in recommending Phil’s company to others.”
Mr. P Roberts
